Privacy Notice

Controller: Dongguan Mingyi Mould Parts Co., Ltd., No. 30, Weihoudi, Yangkengtang Management Area, Dalang Town, Dongguan City, Guangdong Province, China. Contact: sales@carbideprecision.com.

1. Information we collect

When you submit an RFQ or contact us, we may collect your name, company, business email, phone or WhatsApp number, country, product interest, quantities, material requirements, drawings or models, inspection requirements and any other information you choose to provide.

Our web server and analytics tools may also process technical information such as IP address, browser type, device information, referring page and pages visited, subject to the cookie settings available on the site.

2. Why we use it

To review and respond to your quotation or technical enquiry.
To assess manufacturability, prepare a quotation and communicate about an order.
To maintain business records, quality records and information required for export or compliance.
To protect the website and our business from spam, fraud or misuse.
To improve the website and understand which resources are useful to buyers.

3. Legal basis

Where applicable, we process enquiry and order information because it is necessary to take steps at your request before entering a contract, to perform a contract, to comply with legal obligations, or because we have a legitimate interest in responding to business enquiries and operating our website. Where consent is required, we ask for it separately and you may withdraw it at any time.

4. Drawings and confidential information

Customer drawings, models and technical files are treated as confidential business information. Access is limited to people who need it to review the enquiry or fulfil an order. We can sign an NDA before receiving sensitive files. We do not publish customer drawings, part numbers or project details without permission.

5. Sharing

We may share information with service providers that help operate the website, email, hosting, analytics, shipping or payment processes, and with professional advisers or authorities where required by law. Service providers receive only the information needed for their function and are expected to protect it.

We do not sell personal information.

6. International transfers

Our business is based in China and may serve customers worldwide. Information may be processed in China or in the country where a service provider operates. Where required, we use appropriate safeguards for international transfers.

7. Retention

We retain enquiry and quotation records for as long as needed to respond, maintain the business relationship, meet legal, tax, quality or export requirements, and resolve disputes. Retention periods vary according to the type of record and the applicable law.

8. Cookies and analytics

The site may use essential cookies for security and basic functionality. If non-essential analytics or marketing cookies are enabled, they will be presented through a cookie notice or settings control where required. You can also block or delete cookies in your browser, although some site functions may be affected.

9. Your choices and rights

Depending on your location, you may have the right to request access to, correction of or deletion of your personal information, to object to or restrict certain processing, to withdraw consent, or to request a portable copy. Send requests to sales@carbideprecision.com. We may need to verify your identity before acting.

10. Security

We use reasonable technical and organisational measures to protect information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, so please avoid sending sensitive personal information that is not needed for the enquiry.

11. Changes

We may update this notice to reflect changes in our practices or applicable law. The effective date at the top of this page will be revised when the notice changes.